Terms of Service

Terms of Service

As a consumer who resides in the EEA you can access the European Commission’s online dispute resolution platform here: https://ec.europa.eu/consumers/odr. Please note that gigrr is not committed nor obliged to use an alternative dispute resolution entity to resolve disputes with consumers. The European Commission’s online dispute resolution platform is not available for residents of Switzerland or the United Kingdom.

Section 24 of these Terms contains an arbitration agreement and class action waiver that applies to all claims brought against gigrr in the United States. Please read them carefully.

Last Updated: 10 February 2022

Thank you for using gigrr!

These Terms of Service for European Users (“Terms”) are a binding legal agreement between you and gigrr that govern your right to use the websites, applications, and other offerings from gigrr (collectively, the “gigrr Platform”). When used in these Terms, “gigrr,” “we,” “us,” or “our” refers to the gigrr entity set out on Schedule 1 with whom you are contracting.

The gigrr Platform offers an online venue that enables users (“Members”) to publish, offer, search for, and book services. Members who publish and offer services are “Hosts” and Members who search for, book, or use services are “Guests.” Hosts offer accommodations (“Accommodations”), activities, excursions and events (“Experiences”), and a variety of travel and other services (collectively, “Host Services,” and each Host Service offering, a “Listing”). You must register an account to access and use many features of the gigrr Platform, and must keep your account information accurate. As the provider of the gigrr Platform, gigrr does not own, control, offer or manage any Listings, Host Services, or tourism services. gigrr is not a party to the contracts entered into directly between Hosts and Guests, nor is gigrr a real estate broker, travel agency, insurer or an organiser or retailer of travel packages under Directive (EU) 2015/2302. gigrr is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms of Service (“Payment Terms”). To learn more about gigrr’s role see Section 16.

We maintain other terms and policies that supplement these Terms like our Privacy Policy, which describes our collection and use of personal data, and our Payments Terms, which govern any payment services provided to Members by the gigrr payment entities (collectively "gigrr Payments").

If you Host, you are responsible for understanding and complying with all laws, rules, regulations and contracts with third parties that apply to your Host Services.

Guest Terms

1. Our Mission.

Our mission is to create a world where you can belong anywhere. From cabins to castles to cooking classes, browse through millions of Listings to find the ones that fit the way you like to travel. Learn more about a Listing by reviewing the description and photos, the Host profile, and past Guest reviews. If you have questions, just message the Host.

2. Searching and Booking on gigrr.

2.1 Searching. You can search for Host Services by using criteria like the type of Host Service, travel destination, travel dates, and number of guests. You can also use filters to refine your search results. Search results are based on their relevance to your search and other criteria. Relevance considers factors like price, availability, Reviews, customer service and cancellation history, popularity, previous trips and saved Listings, Host requirements (e.g. minimum or maximum nights), and more. Learn more about search results in our Help Center.